Interactive scenarios. Customer Service Scenario 1: Angry customer. it affects the work environment or the employee's overall work performance. And a lot of corporations have raised red flags over the abysmal representation of women in the boardroom. Ten scenarios allow students to practice addressing employee issues ranging from suspected employee theft to personal hygiene. To use this technique, students act out skills after discussing them. It's helpful to have scenarios and role-playing as well. Since we're working together now, we should probably find a way to have some staff here on Fridays. . General Instructions for Role Play Role plays are "what if" scenarios in which participants act out certain characters in certain situations. Four More Ethics Scenarios for Discussion of Racia ... The ReadySet Ally Skills workshop positions people of all backgrounds, identities, and genders to successfully undertake allyship at work and beyond. It is about ensuring justice, equality, accessibility, and a sense of belonging. scenarios can employ problem-based learning and formulation (McBeath, Webb, 2002; Wolfer et al., 2001), especially those that mirror workplace scenarios (Prilleltensky et al., 1996). They must learn to accept, value and work with diversity.. Assessment 2 Role play. In a workshop I held a couple of days ago, one of the scenarios we grappled with was whether diversity is growing or lessening and the role generational differences play. Practical Application: Conflict Resolution Scenario ... Scenarios for Role Plays - WHAT'S UP?! Pittsburgh For example, appropriate posture or body language. Facilitating the Difficult Dialogue: Role Plays 1. What Is an Ally? 7 Ways to Be One at Work | The Muse Diversity of race, ethnicity, sexual orientation, gender, and age are all things that modern workplaces are striving to . The expectations of top management will play a major role in managing workforce diversity well. These scenarios let you explore your understanding and beliefs about issues, as well as provide practical tips about inclusive practices in sport. Purpose: Teachers often are hesitant to raise topics such as racism, sexism, economic injustice, and heterosexism in the classroom because their training has not prepared them to handle the issues and exchanges that may result. If you think it's time your department tackles diversity training, these may provide you with a good start: Behind Closed Doors - Diversity-based Situations. Within higher education, a curriculum that includes ethical practice examples can assist educators in their quest to mentor future practitioners. In his mind, there is nothing in it for him. Workplace Ethics Dilemmas: Vignettes and Role-Playing. View BSBDIV301 Assessment Task 2.pdf from IS MISC at York College, CUNY. Play by the Rules have developed several short interactive scenarios on inclusion and diversity in sport. For this task, you are required to reflect on your own attitudes, beliefs, and perceptions of cultural diversity in the workplace (if you are a classroom-based student, think about your experiences so far while undertaking your work placement, or your experiences when working in a previous role). You get off on the wrong foot with a new coworker. He does not participate in small group discussions. For decades, leaders have discussed the importance of diversity and inclusion in the workplace. 76-84. maledive.ecml.at | Teaching the language of schooling in the context of diversity Scenario: Below is a scenario where you either develop a map by working in groups or role play accordingly as asked in the scenario. It demonstrates how the lack of knowledge of the politeness rules of others can lead to problems. Learning how to manage it may reduce related adverse consequences. If you play sports, your team will have practices and scrimmage upcoming opponents. The Scenarios. I presented them with the following scenarios and asked them to discuss (argue?) Implicit Bias in workplace scenarios 1. 1 A variation on a role-play game from Holló, D. and Lázár, I. Stage 1: Pouch the flattery, act like you didn't notice it and continue with support. For example, an external world event can have a negative psychological affect on your workers, even if it doesn't directly affect them. Workplace diversity may be defined as a trait of company culture wherein the workforce composition includes employees of different genders, age, sexual orientation, religions, languages, abilities . She has a keen strategic mind. You are required to take 3 role plays with your clients (assessor) in the simulated workplace environment. Cognitive Diversity: Definition, Examples, and Scenarios in The Workplace. The "how" can leverage empathy-building, role-playing, and perspective-taking scenarios showing interactions between managers and employees, employees and each other, and employees and customers can help illustrate both inclusive and exclusive behaviors and interactions. . In this worksheet there are seven different role play ideas for students to perform in the classroom. . So, one of the best activities for promoting diversity and inclusion in your own workplace may be to assign diverse groups of people to the same team and have them actually work toward a common goal. Irresponsible Team Mamber You are working with a team composed of students from your classroom and from a classroom in a school in another country. 13 The learner can then focus on this one . 7, No.1, pp. + Notes Feel free to add any scenarios that you think would be helpful to this list. Most success stories show that women have had to make major sacrifices to reach the top. Taylor has been Each participant, then, produces a mean perception of discrimination score for both the prototypical (i.e., White-executed) scenarios and the non-prototypical (i.e., Black-executed) scenarios. Workplace Etiquette Worksheet - Scenarios Case Scenarios for Discussion 1. Identify the performance issue: see scenario page including i.e tardiness, missing project deadlines, withdrawing from work, work with multiple mistakes, less engagement, performance issues, behavioral issues and not taking responsibility for mistakes. It's hard to believe that in this day and age Gender Bias is still a big deal in the workplace. With passionate speeches on gender equality from big names like Emma Watson and Victoria Beckham, last year saw the start of (hopefully) some big changes! Today, more scenarios and an introduction to the best lawsuit-fighting tool of all, the annual HR audit. The avatars are played live by human actors, who follow detailed scenario plans and sometimes improvise. Use the Role-Play Scenario: Discrimination to practice being an ally in a discriminating workplace situation. Ask each group to role play their scenario in front of the class. Customer Service Scenario 1: Angry customer. Diversity Thumball. By illustrating the stakes of allyship as well as practical tools to achieve it, this training provides an optimal way to foster healthy workplaces for all. How to lead the topic. 50 Activities for Diversity Training This book provides a series of activities which are carefully constructed to: • Introduce the topic of diversity • Increase awareness of the impact of culture in the workplace • Demonstrate skills for managing a culturally diverse workplace • Address the matter of gender in the workplace It is an essential part of building awareness and a cohesive work environment. Diversity and inclusion is important, but allyship is more than that. In yesterday's Advisor, we presented several sexual harassment scenarios for training. Role-play is an appropriate instructional strategy for this particular training topic, for the following reasons: • Bullying in the workplace education needs to promote learning in both the affective and cognitive domains, which role-play accomplishes. If you have a role in a musical, your cast will hold rehearsals to get ready for the big show. Participant Booklet . HR Challenges: 3 Real-Life Examples That Will Transform Your Diversity Practices. Scenario 2 The key issue in this scenario is the meaning and the use of politeness rules among people of different cultures. Experiencing Diversity: Experiential Exercises for use in Multicultural and Diversity Workshops Edited by Jeff E. Brooks-Harris, Lori E. Davis, & Rosemary E. Simmons Circles of Diversity GOAL: The goal of this exercise is to look at the ways that individuals feel both included and marginalized based on various identities and to simulate the Managers have a direct impact on the employee experience, so they must make inclusion a priority and demonstrate fairness in their management style. This week, I'm sharing the last four ethics scenarios for discussing race and discrimination, completing a serialized list of ten. In this blog post, diversity and inclusion expert (and 2019 MBE) Joanna Abeyie explores the differences between each element and how they relate to all workplaces. Since most small businesses don't typically have dedicated customer service reps, the person needing to know these customer management skills should also participate in the role-playing scenarios we'll cover later. Enabling diversity in the workplace simply means making an effort to employ a broad cross-section of people from different demographics. It's a lot different than teaching typing, where there is no emotional content or barriers to looking at things in a different way. Interactive Scenes With Hot-Seating and Role Play. This activity requires 60-90 minutes. But young people want their role models to have it all - from an exciting career to a happy family life, wealth, fame and leisure. GE Foundation Workplace Skills Program - Module 6 2 Table of Contents . A short extract from the Diversity Challenge a Skill Boosters video and e-learning training resource from Inclusive Learning. Role-playing is a classic method for teaching communication skills. would handle the scenario, you can act as the person that has the issue or the individual that the group is addressing. Role Play Three : Taylor is an employee at Arrows Supermarket and Peyton is the supervisor. Our role-play program has the flexibility to be used in isolation or to complement other training programs. In this type of role-play activity, you give them a prescribed scenario and roles. Confront the white supremacist culture that created this type of environment, even when it means having to acknowledge the role you play. Management does not know Spanish and this creates communication problems. It is divided into three main parts: the paper describes benefits of diversity management, leader's role and the challenges which leaders face while playing the role in the diverse management. Collaboration Role-Playing Scenarios Develop a plan to address one of the following situations that could arise during a collaborative project. Role Play Conflict in the workplace is an exercise in persuasion. Diversity, Equity, and Inclusion Assessment. His co-worker Jimmy often comes late to . Diversity training for the workplace may at first seem confusing or unnecessary, but it can be the start of many positive things for a business. Topic 2. He is hardworking and always on time at work. Scenario 1: Interpersonal Conflict. Access the online course now at. You can have the group elect a person to do the role play, or they can all act as one person and support each other through the scenario.! In a contentious moment, she recommends that the C-suite move toward a . It's approaching a diverse hire and ensuring that the individual also experiences equity in the workplace. ReadySet Ally Skills Workshop. I shared three scenarios and a moral compass technique September 5th, and three more scenarios last week. Role-Play Scenario: Discrimination. Mursion's actors, called "simulation specialists," work alone, playing all the roles in each simulation by using a voice modulator and remote controller to switch between characters. Role playing games, exercises and activities improve training, learning development, and liven up conferences and workshops. And, if you're on a customer service team, your colleagues and manager will conduct role playing exercises to prepare you for potential questions that customers will ask.

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