Here's how to view devices connected to your Verizon Internet Gateway(ARC-XCI55AX). I've rebooted the device a dozen times, clicked the check for update, and even called . Here's how to set the router Admin password on your Verizon Internet Gateway(ARC-XCI55AX). The current software update addresses the following: The details: Cookie Notice Got the Verizon Internet Gateway (ASK-NCQ1338) in two days ago. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Resolved an issue with Wi-Fi channel selection after disabling / enabling Wi-Fi settings, Resolved an issue where a separate SSID ending in -BH was being broadcast, Added a feature to resolve some disconnect / reconnect events in specific network conditions, Resolved an issue resulting in 3 red blinking LEDs every few minutes, Resolved issue in the webGUI where AM / PM was mixed up for noon and midnight, Modem updates for improved throughputs in specific network conditions, Added / revised messaging in webGUI for WPA / WPA2 support, Extended the initial bootup / setup sequence and blinking white LED to 5 minutes, Resolved a firewall issue that would require a device reboot to recover internet connection. By using external MIMO antennas placed outside your building, you can bring the faster LTE data rates from outdoors into the 5G LTE Router with much less signal loss. For the last 4-5 days, eero is going offline once a day. Have a phone you love? Updated LED behavior to show blinking red if the SIM is not active. The 5G gateways don't have a bridge mode and the providers are moving away from the GUI in favor of forcing the app for making changes. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your signal strength, measured as RSRP (Reference Signal Received Power) in 4G LTE and 5G networks, is stronger than about -100 dBm, a stronger signal won't speed up your connection any further. Our 5G Home Internet Tech Support team can fully assist you in going over all options with your device at 800-922-0204 to ensure that you know all the details and options.-Sean 0 Likes Reply Re: Verizon Internet Gateway NCQ1338 Bridge Mode Emsworth Member 02-13-2022 03:38 PM Due to inactivity, your session will end in approximately 2 minutes. I know there's lots of other customers in the same position as I am. The layout and advanced router settings will see several changes. Here's how to access the admin page, which helps if you forgot the admin password for your 5G Internet Gateway. Share Connect with us on Messenger Here's how to access the admin page on your Verizon Internet Gateway(ARC-XCI55AX). Due to inactivity, your session has expired. New comments cannot be posted and votes cannot be cast. Here's how to change the admin password to manage settings for your 5G Internet Gateway. Qu cambia: The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Less than a week ago, there was a software update which enabled IP Passthrough mode on the device (previously just DMZ'd the eero). This User Guide can help you get the most out of your 5G Internet Gateway. Release date: 09/13/2022 9K views 6 months ago Verizon stealthily released a new 5G Home Internet Gateway with addition features and very importantly now has internal hookup for an external antenna connection! Here's how to perform a signal test for your 5G Internet Gateway. I am on software version 21432. Refer to Access Admin Page for assistance. Release date: 10/17/2022 A new 2.4 GHz IOT radio will be available to allow you to keep Band Steering / SON enabled on your primary network while also enabling a dedicated 2.4 GHz SSID / radio connection where needed. The gateway will automatically restart once the update is complete. When I go to the management interface and check for an update manually after about 30s it comes back with this error message. For users surrounded by trees, hills, or tall buildings, the best external antenna choice is our 4x4 MIMO Panel Antenna kit. I just noticed a new firmware was posted today. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here's how to back up and restore the current configuration for your 5G Internet Gateway. Due to inactivity, your session has expired. on your Verizon Internet Gateway(ARC-XCI55AX). -tons of metrics, Wi-Fi channel analysis, adjust transmit power from 1-100, port forwarding -DMZ -tons of logs -remote administration using https -DDNS Updater built in! It will slowly be rolled out to. Software Version: 3.2.0.14 Addressed an issue where a garbage value would be displayed for the 5GHz channel under radio management after disabling the 5GHz-Primary network. Here's how to restart your 5G Internet Gateway. Here's how to back up and restore the current settings for your Verizon Internet Gateway (ARC-XCI55AX). Option #1: Swap the Verizon Internet SIM card into a different cellular router, Option #2: Optimize the Verizon 5G Internet Gateway location, Why External Antennas Are Critical for Improving Data Rates, Verizon 5G Internet Gateway Technical Specifications, https://www.verizon.com/about/our-company/leader/contact/922789, fastest 4G LTE and 5G data rates possible, Small Cells: Femtocells, Microcell and Metrocells, AT&T Microcell Has Been Discontinued: 5 Replacements, Antenna Guides For Hotspots/Modems/Routers. Due to inactivity, your session will end in approximately 2 minutes. Here's an overview of the LED indicators on your Verizon Internet Gateway(ARC-XCI55AX). Step 6: Reassemble in the system in the reverse order of these steps. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Here's how to properly mount your 5G Internet Gateway on a wall. Due to inactivity, your session has expired. vman10809. Access the router admin page then click Status . Here's how to access LAN settings (IP address, Subnet mask, etc.) What's changing: The Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) will be going through a feature and webGUI migration with its firmware update to software version 3.2.0.14. Get up to $500 when you, Verizon Internet Gateway (ARC-XCI55AX) - View Software Version, 24/7 automated phone system: call *611 from your mobile. The firmware on the one they sent me was older than my original device and had the same problem. What's changing: You will see the message below when you access the admin URL from your web browser. Software Version: 3.1.1.28 Waveform does not make any guarantees nor take any responsibility for damage caused to your unit when following these instructions. 306 8.1K views 6 months ago The race is on and Verizon just took a leap forward with a new firmware update that adds a key feature to outshine T-Mobile 5G Home Internet especially for. One big misconception about external antennas is that external antennas primarily help you increase your data rates by increasing the signal strength, but that's not the case. Please sign in again to continue. Here's how to find the Wi-Fi password / key for your 5G Internet Gateway. Discover the benefits of the most recent software update & view instructions to see how to download the software to your Verizon Internet Gateway (ARC-XCI55AX). Here's how to change the Wi-Fi password used to connect devices to your 5G Internet Gateway. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, Modem crash and connection manager issues, Performance improvement for modem crash and connection manager scenarios that resulted in the internet connection being lost and restored and/or the gateway needing to be rebooted, Performance improvement for issues that prevented some client devices from connecting to or being detected by the gateway, Improved the time the device is connected to UWB as opposed to other network bands (improved overall throughput), The incorrect date showed in radio management history, Verizon E3200 extender wasn't showing up correctly, Incorrect BH bandwidth under System Status for applicable extenders. Step 1: Power off the Verizon 5G Internet Gateway and unplug the power cable. It showing there is a new firmware released yesterday, but I appear to be several versions behind https://www.verizon.com/support/verizon-internet-gateway-arc-xci55ax-update/ This thread is archived New comments cannot be posted and votes cannot be cast 7 37 comments Top Alternatively, click Check for FTP OTA to check router firmware update availability. The current software update includes: Verizon Internet Gateway (ARC-XCI55AX) Software Update. Have a phone you love? Due to inactivity, your session has expired. Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update. Have a phone you love? Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile. Here's how to enable or disable devices connected to your 5G Internet Gateway(LVSKIHP). Please sign in again to continue. Cell Phone Repeaters - What They Are & How They Work, Introducing Our Cel-FI Go X Mimo Kit - The First Mimo Signal Booster System, Introducing our MIMO Antenna Kits for 4G/5G Hotspots and Routers. Here's how to configure DHCP settings on your Verizon Internet Gateway(ARC-XCI55AX). The picture below displays an example of some of the many "Spring-Contact" and "MHF-SW23" connectors present within the Verizon 5G Internet Gateway (ASK-NCQ1338). Due to inactivity, your session has expired. Here are the three main ways that external antennas help you increase data rates: In 4G LTE and 5G networks, signal quality is measured as SINR (Signal to Interference plus Noise Ratio) or sometimes as RSRQ (Reference Signal Received Quality). The details: Software Version: 222146 As Verizon's 5G coverage continues to expand, its 5G Home Internet service becomes more competitive . The webGUI format will be completely redesigned. Lets. Here's how to configure Wi-Fi security settings (e.g., Wi-Fi name, Wi-Fi password, etc.) Extend your session by clicking OK below. What's changing: Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. There was an intermediate update in November, 1.2102.00.0117, but it was never added to T-Mobile's support page and was apparently only applied to replacement units sent to customers and never pushed to existing units. Sometimes I can just wait a few minutes and it comes back online. Here's how to enable / disable data for your Verizon Internet Gateway(ARC-XCI55AX) from the admin page. From the T-Mobile Internet App, select MORE > Gateway information. SIM Card Verizon Internet Gateway (ARC-XCI55AX) - View SIM Card Number Pro tip: When placing cellular antennas, dont just go to the highest point of the roof! Here's how to properly mount your 5G Internet Gateway on a window. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Please escalate. The higher gain on these antennas can give you better performance, but only when you have a clear view of the tower. Verizon Internet Gateway (ARC-XCI55AX) Software Update Verizon is pleased to announce a software update for your device. Release date: 01/12/2023 Here's how to enable / disable Wi-Fi for your Verizon Internet Gateway (ARC-XCI55AX)from the admin page. The details: I subscribed to 5G Home Internet 2 months ago and since then the ASK-NCQ1338 gateway has remained on the firmware that it shipped with, even though an update came out over 2 weeks ago (222146). Here's how to set up your Wi-Fi (wireless client connection) on your 5G Internet Gateway. Multi-Carrier Cellular Distributed Antenna Systems (DAS). The update, called 0178, comes with a number of fixes. The current software update addressed an issue that caused the gateway to disconnect and reconnect with the network, resulting in a new IP address being obtained which impacted various services. Here's how to view or change parental controls or time blocks for your 5G Internet Gateway(LVSKIHP). Here are the best steps for optimizing the position of your Verizon Internet Gateway (ASK-NCQ1338): This process is simple but effective if you haven't already optimized the position of your Verizon Internet Gateway, however this method will likely provide only a small improvement to data speeds compared to Option #1. Please proceed at your own risk. The details: Gateway is turned on during this time to get the most out of your 5G Internet on! 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