If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. I tried resetting the devices and uninstalling the alexa app and reinstalling it. Was trying to play Campin by the Okee Dokee Brothers. All devices greyed out and read 'Playback Restricted'. If thats the case, it will not play any sound. To disable shuffle play, click the Shuffle button. But I can never remember the exact Spotify playlist name to summon it with Alexa. She has been writing about technology for many years and her favorite verticals include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, and web apps. For that, go to your account settings followed by Apps. Share your preferences with the rest of the TJ community in the comments section below. Amazon Echo speakers let you stream music from various services and devices. Hope this is helpful. Once its unlinked, close the app and open it back up. If linking discrepancies are causing problems between Alexa app and your speakers. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. I have the feeling they talk about computers and websites but not really what to do when you just have an iPhone/iPad. In many cases, manufacturers recommend turning off a device for 5 to 30 seconds (sometimes even longer) before turning it back on. If you are logged in on both your apps, try unlinking and then relinking them. Connect Applets Details Health Popular Spotify workflows & automations Automatically create a Discover Weekly archive Spotify 53.7k It's the bottom center on android alexa app. For instance, Alexa, play my Super Nova playlist. If it still doesnt work, take a look at your Spotify playlist names. Update: just came back up out of nowhere. Create an account to follow your favorite communities and start taking part in conversations. Plus, there are some bonus tips at the end to take full advantage of the integration. 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). Keeping your apps updated is a good choice for they fix bugs in the app. Next up, simply go into the settings option and remove Echo. Step 5: Go back and tap on Enable to use for the Spotify skill. Where is it hidden? Note: You may also use your phone to manage Spotify music on your Amazon Echo by using Spotify Connect. With this step, youll get a high chance of getting it fixed. How many times have you uttered a command and Alexa powered Echo didnt respond? Click the button that says Disable Skill. So theres definitely a bigger issue going on. At this point, you should notice that the Echo Dot has an orange ring around it. I only buy these echos to listen to music. Select Spotify, then Link account to Alexa. While you here, let's have a fun game, I cannot connect my Spotify to echo devices anymore. On the new page, tap on Settings, scroll down to Music and open it. The link to spotify button was a dead link that did nothing. Im having the same problem with premium Spotify and Alexa (all on the same wifi). You can do it from the Echo device. Heres how to reset using the Echo speaker: Hold and press the Microphone Off and Volume Down buttons for 20 seconds. A pop-up will appear for you to confirm it. Spotify must be linked to your Alexa in order for it to play automatically through voice commands. Will sent you individual speakers. We won't send you spam. How to make sure Spotify is the default music service of your Alexa device. I'm trying to play a song from the Spotify app on iOS but the Echo Dot appears greyed out and it shows Playback restricted. Im having the same issue and I have NO Alexa devices or echo dots. Ive gone in and reinstalled the Spotify app, Ive gone into the Alexa app and deleted every group, Ive changed the names of devices And the Spotify app still shows a list of old names and playback restricted underneath. I am ready to throw them out the window. Disable any spotify skill enabled in the alexa app. Step 2:. Device appears greyed out and saying "Playback Restricted", I'm having the same issue with my Echo Dot 4. Its important to link your Spotify account properly to the Echo device using the Alexa app. We understand that this is a pain since youll have to reset everything. Before we can post your question we need you to quickly make an account (or sign in if you already have one). Also, could you try to stream from a different device with your account, and if that doesn't work, try another person's account, to see if that happens there too? Lets hope it hasnt come to this for too many of you. Press question mark to learn the rest of the keyboard shortcuts. the solution was starting from scratch rebooting Alexa and going through the whole process again. Chances are you have a favorite playlist you listen to often. Here you will find your speaker groups and Echo devices. If youre experiencing problems with Alexa not playing your Spotify lately, well, youre not alone. From the Alexa app I can play the podcast from each Echo Dot by itself, but not as a group. ]. That might confuse the app, and Alexa would respond that it cant do it. The same goes for some other speakers like the Sonos One, but this isnt a general rule. happens to me when i try to listen to local files on spotify. Massive issue thats clearly affecting a lot of users from the comments here. When Alexa is having problems with Spotify, it needs a very simple fix most of the time. YouTube Music vs Apple Music vs Spotify: Which Is the Best Music Streaming Service. You can unlink Spotify from Alexa via the Alexa app or the Spotify website. Im curious if anyone else has had a better experience with this kind of mixed setup? Then, net time you go to play music, Alexa will automatically use Spotify and not any other service. How To Connect Phillips Hue Bridge Without Router? Amazon Echo owners neednt worry, as each model allows Spotify streaming. Reminder: Your Spotify account needs to be on Premium to use voice commands in controlling your music with Amazon Alexa. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) If you want to play Spotify on your Echo, make sure that its set as your default music service. In a web browser on your Mac or PC, log in to your account on the. Nothing worked for me except going to Spotify app on my laptop, clicking profile which redirects you to the browser page of your profile, going into apps, removing the access to Amazon (which would be your Alexa). Proceed to the App Store or the Google Play Store and make sure your Alexa app is updated. Just did this for the GF, you need to link your Spotify to alexa. We'll remember what you've already typed in so you won't have to do it again. Welcome - we're glad you joined the Spotify Community! Lets go over some easy ways to fix this. Noticed the last couple months as well. All to no avail. Please see below the most popular frequently asked questions. You can disable it from the desktop apps too. I have two echos and one dot and its only connecting to one echo! You dont have to pair the accounts to listen to Spotify, but if you dont, you wont have the full functionality of Alexas commands either. Its best to double-check before you proceed. Currently, I'm having this same issue with my iPhone and my iMac but my laptop (a MacBook) works fine. Yes. Is It Possible To Play Different Music On Multiple Echo Devices? We will try to help you fix a variety of issues you face while using Spotify with Echo. Learn how to find out when an app should be updated on Android and iOS. yeah bluetooth was on. Scroll through the Spotify Playlists section and tap on the one you want to listen to. To reset your Alexa device: Disconnect the device from power Its that simple. On the Alexa app: Open the Alexa mobile app. Hey @CinciAmy!Sorry to see this has happened to you?Are you trying from a desktop device using a wired connection :?If so, turn the speaker on and let it play anything, if all works well, this should fix your playback issue.Let us know how it goes! See if any of these changes will fix your problem: Remove Spotify from your music services in the Sonos app and re-add it. I have some additional help. Get the most out of Alexa and Google Assistant. Its a bug on your end. If youve tried all of these steps and are still having trouble, the last thing is to reset your Alexa device. Similarly, if you own an Amazon household account, Alexa might have switched to a different user. Once your phone is finished booting back up, open the Spotify app and re-pair the Echo again. Launch the Alexa app and hit the hamburger. How to connect Spotify to Alexa Settings Preferences Music Open the Alexa app for Android or iPhone/iPad. Sometimes, Echo fails to play audio from Amazon music too. Of course, Spotify is also available for free-tier subscription users but in selected countries. As we always do with these guides, well kick off with the simplest solution first. Tap on the speaker icon and increase the volume. Naturally, if you are not logged into you Spotify account, you Alexa wont be able to get in there and access your music or podcasts. The free service was extended to more countries in June 2020. Of course, the first thing you should do is try restarting Alexa. Step 3: Tap on Music followed by Spotify. You must open your mobile's Spotify app and log in to your account to make the changes. Stop music: "Alexa, turn off the music" or "Alexa, stop" works too #5. Handling Spotify Free restricted actions in your companion app Use the restrictions returned in SpPlaybackRestrictions to correctly set the playback state in companion app and to respond to the user when they try to perform a restricted action. I can only play it on my phone. 1. Tap Choose default music services. it could be something with my network (unifi) but i noticed the device only shows up (even for me) after restarting the device. This has only occured sinced we bought a dual account which seems odd. You can do this by unplugging and plugging it back again from the power outlet. I cleared cache, uninstalled, waiting 5 minutes, reinstalled, and I still have playback restricted on my echo dot. Then plug it back after 10-15 seconds. You'll be notified when that happens. Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past year. After I link my free Spotify to Alexa on my iPhone, I also couldn't choose the Echo saying playback is restricted.Before that, I played some playlist and choose This Device. The great thing about playing music with Alexa is that you can also lower or raise the volume via voice commands, jump tracks, or ask Alexa to repeat a song. I have both on my iPhone and iPad the latest Spotify version and the latest IOS version: I had the same issue. Its time to up the ante considerably now and hop onto our final and last resort fix. All you need to do is connect your device to Alexa via Bluetooth. A fix asap please! That's because saying "Alexa, play The Rolling Stones" will default to playing it on Amazon Music Unlimited - and if you don't have it, Alexa might offer you a free trial. More importantly, you need an Alexa-enabled speaker that supports streaming from this music app. After issuing the right commands, if the Echo doesnt play your playlist, try adding the word My to your command. For this fix, all you need to do is go into the Alexa app. Apple acquired Beats Music & Beats Electronics on 1 August 2014. If youve tried all of the above steps and are still experiencing playback restrictions on Alexa, you may need to contact Spotify support for further assistance. now theres just one left that is accessible. Unpairing the groups of the devices didnt do anything. One is Premium while the other(s) Free. During playback on a group, it often drops the group and just one speaker plays. As a result, not only Apple TV but also LINN grayed out was fixed. What kind of playlists do you have on your Spotify? Spotify Individual: streaming is restricted to a single device at any one time. You might have accidentally muted your Echo device. 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