You can now contact Gov2Go customer service directly via Email using AppContacter.com. I need to speak with a human and have had zero luck via phone. Sometimes you just have to talk to a live person to get answers to your questions. please help. But it clearly misrepresented the Montana Voter Page. New claimants can create an account online or by calling 1-866-832-2363. Specifically, a landlord must submit an online application via Gov2Go with a lease, ledger, and W9 as supporting documentation. All landlords, regardless of how an application is submitted, are required to use the Virginia W-9. You should be able to do all of those on the Unemployment Offices website. SIGNIN.EMAIL. When should people try calling again? Hours: Monday through Friday, The Unemployment Office might be inundated with pending requests. ET. Thx. Website doesnt provide any info and I cant reach anyone. I was claiming in DC but after filling for an extension and waiting 11 weeks they told me I am ineligible because I did a tiny bit of work in VA and should claim there. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. I have proof of calling multiple times a day, sometimes over 50x. I just keep getting disconnected. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. I need help!! This is happening to me now, what did you do for get through? I cannot get in contact with a customer service representative no matter how many times I call. Virginia Unemployment Commission Phone Numbers. NO RESPONSE. Please help. I got my monetary letter and pin and I also put in 3weeks of claims. I was working in VA but due to Covid I lost my job and was homeless had to move back to my hometown CA where Ive been applying for edd in but CA didnt tell me I needed to file in VA UNTIL THE 5th time I applied its been over a year dealing with CA but since CA told me to contact VA I havent been able to . Thank you. ET, and Saturday, 8:00 a.m. to 6:30 p.m. For this reason I called to certify LAW and did not understand the first question and answered it wrong so now I'm out the extra $300 a week. Hours: Monday through Friday, I was cut off from peuc on 12/26/20. I have to move soon and am missing almost $1500 and I have no idea what to do! I opened a claim 2 months ago and have outstanding issues that need to be resolved. Please assist, regards Hey Sam, If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Or get a response to my emails or to my written mail.. Out of control. ET, 800-827-0648 I did make an appointment for an agent to call me but its 2 weeks from now. Im 4 weeks in and they have still not verified the fax with my W-2 and the reps have told me that there is only 2 fax machines and the faxes have to physically be taken by hand from the paper fax and scanned into the system to then be processed and this sometimes takes months to be processed and they cant even confirm my fax was received. Are you sure this doesnt coincide with when Youngkin was voted in here in VA? If you are a Gov2Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gov2Go. Also for the unemployment pua side. What next. Not sure this is credible anywhere, or what else it may try to do with your information it gleans. You will not be able to claim retrospectively. This is ridiculous. ET, and I am trying to be patient but at this point its just unreasonable. Contact Virginia.gov 8:00 a.m. to 10:00 p.m. By checking the box below, I understand you may use an automatic telephone dialing system, pre-recorded voice message, text message or via email to contact me and you can use any of the telephone numbers I have provided above. Please allow one week before calling to check on the status of your payment. You will now file your weekly claim through the new online Virginia Unemployment Insurance System (VUIS) or via phone through the interactive voice response number at 1-800-897-5630. Once approved, funds will be transferred electronically within 1-4 business days, depending on the bank. 7:30 a.m. to 7:00 p.m. 100% Contact Match Developer: NIC Inc. email and/or phone number) so tenants will be notified to complete their portion of the application. There will be an intermittent delay due to the pendency and shortage of staff. I need to recover my gov2go. Please call/email the Unemployment Office. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). While the reps want to help me they acknowledge they are not empowered to do so and are just there to give standard answers and offer the 411 number to families that cant afford food or rent. They just re-opened a claim I filed Feb. 15; it was closed due to the VEC's errors. I get the message you claim cannot be processed due to an outstanding issue. The website has no answers! To sign up for Direct Deposit click here. This is a James Alexander JNP enterprise Im looking for employees we are an HVAC/electrical company if you have any employees looking for employment please do not hesitate to contact me ASAP 757-274-3148 it is Wednesday afternoon the 26th 11:13 AM. Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. Some of us are stuck. I have set up a new email but it will not let me create a new gov2go with my new email. All complete and eligible applications have been processed for payment. 8:00 a.m. to 7:00 p.m. LIke really what do you all expect people to do in situations like this. Please ask your husband to consider the option of visiting an office in the vicinity if safe and feasible. It was like this before Biden!! That is strange! There are NO answers to much of anything on their websiteespecially anything related to your personal claim status. No. Designed to accelerate COVID-19 testing in communities across the country, our COVID-19 Testing solution supports any size community as they shift back to "open for business." This entire system is a joke. Havent got my PUA payments in 3 weeks. ET My HealtheVet help desk 877-327-0022 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Both 1 (866) 835-6058 and ET, and Hours: Monday through Friday, Its ridiculous, i was finally able to make an appointment and they didnt honor it. ET, 888-820-1756 West Virginia State Holidays This service will remind you when West Virginia state offices are closed for a holiday. ET, 888-442-4551 Register your account. Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. Please try finding answers online, on the departments website. I made a appointment with VEC over the phone and never got a call. I NEED TO REST MY ACCOUNT . I put in all correct information with my job searches. The organization that issued the payment to the property management company/owner is responsible for preparing and delivering the 1099. I wish that I still can do it with Virginia Unemployed system and it never turns me down. The .gov means its official. Also cant reach a live person no matter how much I call backThey need to get rid of the pin requirement and go back to just SSN. If you'd like to speak with us on the phone, give us a call at 1-877-350-0038. Same exact situation here. Received a letter to notify them of how much I made. I'm trying to upload my w2s and your "choose" file will not open for me. Unemployment Adjudication and Fact Finding Mechanism. Please visit the website to find the answers. Please dont send me that 866-832-2363 number- all that does is hang up on people. I need my 1099 to do my taxes and when I have been able to get on, it kicks me out, says cant confirm my digital identity even after I set up the login information and account in the new CSS online!!! If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. Discover which options are the fastest to get your customer service issues resolved.. If out of work and benefits seekers are doing all the right things to file why should we be penalized for the many known issues and failings of the current VEC system. I cant get a live person on the phone. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. WV.gov > Live Chat Live Chat Chat live with a customer service representative Monday through Friday from 8:00 A.M - 5:00 P.M. Eastern Time. I have called.mutliple times daily for a month and left messages, nothing. what do you do when you forgot the pin. Should I wait it out, or keep calling? We will be here to help. I am unable to log in to Gov2Go account. Need Duplicate case file deleted. Hours: Monday through Friday, A: Yes. Disgusting the way you all treat your citizens. I need help and money ASAP. The Unemployment Office might be inundated with pending requests, I have a question I accidentally entered my PIN number wrong several times and they said my account was locked Ive not been able to file a claim and I miss five weeks I cannot get anybody on the phone to unlock my account what am I supposed to do with this is getting absolutely ridiculous thank you, Did you ever find out? ET, 800-697-6947 Is the Portsmouth office open? Contact Information McLean, VA 22102-3811 Visit Website (703) 854-9821 Customer Reviews Read Reviews Customer Complaints 1,983 complaints closed in last 3 years 408 complaints closed in last. 8:00 a.m. to 10:00 p.m. ET, and Just sickening. Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. 8:05 a.m. to 7:30 p.m. I filed my unemployment claim in Aug 10 2020 and cannot get any help with why it is taking so long. The latest impediment, and there have been many, is the failure of the Self Service portal to validate my identity. I understand this is a new application. There is just no way I have found including written a letter..if you have any idea please let me know. ET, 800-535-1117 We have over 1,000,000 users and companies will listen to us. Tell the agent that you want a language interpreter to join the call. I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. I registered and when it has let me log on, it kicks me out! Hours:Monday through Friday, I have been waiting on my PUA since September after I faxed in documentation of self employment but my original claim was in April. 8:05 a.m. to 6:45 p.m. The # 866-832-2363 it keeps hanging up on me . I would truly appreciate your help with this issue cause I sure do need help financially right now trying to get back on feet. Landlords will provide their tenants contact information (i.e. 1 (866) 832-2363, and they tell me to call one of the other two numbers. Please contact the Customer Contact Center at 1-866-832-2363 for further assistance. Calling this number does not resolve the error. Can I please get a phone number or email address that actually works in order to get my new PIN? I have not received help since July 2020. The only option is online chat at vec.Virginia.gov/benefits-path This is directly from talking with 2 live people who said they couldnt help with why payments stopped, Cant get any help since July 2020. ET, How to change your address in your VA.gov profile. Thank you. I even did the idme verification weeks ago and was approved. Thanks so much for the quick response and help! What is going on? The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Please help so I can access my email and log back into my gov2go. Just tried 3x times to file an initial claim and your end goes silent. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. After over 15 times tried, it worked when the color of the item bar turned to green. Im told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. 600 East Main Street, Suite 300 You may submit new applications using theLandlord User Guide. I have 2 kids and losing everything I have car house life.. and my gov dose not care!!! The Supplemental Nutrition Assistance Program (SNAP), formerly known as food stamps, is a federal program that operates under the requirements of the U.S. Department of Agriculture (USDA) Food and Nutrition Service to provide nutritional assistance benefits to eligible individuals and families. The only thing I need is my pin as I have not received that or the 1099-G form in the mail to file my taxes and time is running out plus the website has nothing. This is bs. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. It seems to be unable to verify ID since its launch in November and even the reps are at wits in about it. Saturday, 8:00 a.m. to 6:30 p.m. I got an email saying I needed to upload a document. I received a letter stating I am eligible for unemployment. I live in va the 1866 number u cant never get anyone on the phone. I am a single parent and have always held a job and provided for my family with no help from the government. Ive left messages at VEC offices. I dont understand why there isnt any other way for me to get my PIN so I can avoid this horrible Gov2Go service. Just want someone to help me put this damn claim through, but nobody even asks for my info they just pass it off to other office!!!! 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