We were with the sales agent for hours. El Cid member services is nothing but criminals, fast talking scam artists, and bottom of the barrel when it comes to providing any kind of service. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. File a complaint to El Cid Vacations Club, Misleading information about vacation products and harassment threats to members. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. Has anyone had any luck using anything else? Original review: Feb. 27, 2023. El Cid is a pure rip off scam! Thank You! Please advise ayone! El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. Feel free to contact me if you are a victim of this company. Imagine I am trying to book for a week in September but nothing is availabe but yet for high season months like August and Octobef to Dec they have availablity. I want out totally! Also, avoid their Cozumel property. There's got to be a way for these thugs to pay for their crime. We highly recommend you not buy a timeshare here. El Cid El Moro Beach Hotel: Nice resort with a friendly staff - See 3,833 traveler reviews, 1,250 candid photos, and great deals for El Cid El Moro Beach Hotel at Tripadvisor. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Our reservation was made in June of 2022 for November 2022. Here is another blacklist for El Cid, with more similar complaints, They should have been their a long ago. He can't even pick up the phone, he has to talk on speaker! Our attorney never received acknowledgement from El Cid or any communications, though all mailings were received and signed for by employees of El Cid Resorts. Charged me for time share that I did not sign for. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. EL CID didn't get us a copy until your five days are up. I would have to pay to roll over my points to the next year. I have witnesses to all the lies we couldnt figure out why they kept giving I called them and the guy said don't worry I will make it everyone is happy another lie. Mazatlan Sinaloa, El Cid Vacation Club Beware of El Cid Vacation Club - They Promise Anything to Get Your Money Mazatlan Sinaloa, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. This is the best way to manage and repair your business reputation. Share your photos and videos with others to prove the truth of your words. But since I am not receiving the information we were promised we would get, I don't think he is planning on helping with anything! Sales also promised us a free cruise for two for the next 20 years. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Is this your company? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Perhaps I am not using the timeshare properly? To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. From Cedar Rapids. Thank you. This review was chosen algorithmically as the most valued customer feedback. Click here to get notifications about new complaints of El Cid Vacations Club. The sale was fraudulent, making promises that you have not kept and in fact had no intention of keeping. Please share over a year ago Answer 29 answers Margaret. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. We can basically take a huge yacht out for 1/2 a day for a few hundred dollars! We were approached at the airport by the offer of a cab ride. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Surely enough, we never received the promised payment or the To all of you, my wife and I went on vacations to the beautiful Cancun this past May 2013 and we were attending a Timeshare presentation at El Cid, where we were convinced to buy a membership but based on lies, we were offer that we could use our membership at any time and it will include airfare, activities, rental cars and a lot of more things, well let After investing a lot of money in a time share. The airfare benefit a joke. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Submit a complaint and get your issue resolved. I have not hear anything yet. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. Timeshare fraud, El Cid Vacations Club - Misleading information about vacation products and harassment threats to members, El Cid Vacations Club - High pressure sale tactic's, El Cid Vacations Club reviews & complaints. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! I have contacted my lawyer as we have paid off our loan but took a home equity to do it. We were also told that the contract did not expire and it does. We paid the upfront deposit and were dutifully paying the monthly payments and annual fee. Desired outcome: A cruise to Bermuda would cost me 50k in point to save less than $50.00 per person. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. One-wayRound-trip. 1. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. Book a hotel today and pay later with Expedia. Please refund my capital and I would like a responds. All rights reserved. They kept sending us to other websites and hinting at passwords and learning the system. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. You are just not talking to the right people. They are not human. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. Which the don't want to let you know or have in some cases refused to disclose. - At the timeshare presentation, salespeople offer potential clients false promises of discounts on airfares, cruises, car rentals, etc. Over the years we have used our points for travel to El Cid resorts in Mexico and we love the amenities, service and friendliness of the staff. I really want the RCI deal stated in our contract. The free cruise for six to Hawaii? We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! We sat thru their presentation and said "No". We've paid 28%, not asking for refund, have not used any points. I am paying a product that I am not using. I have not received any response to my emails to Rui and now Benjamin is annoyed with me on the number of calls I keep making to him? This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. Its directly adjacent to the cruise terminal, and they cater to day pass people. This post is not about the service received at El Cid. and deceptive. Those of us who have been cheated are many. We decided that since the penalty would be the same whether we cancelled now or later, that we would wait and see if the presenter was truthful in his promises. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. Our time share presenter told us that they offered a special package for people like us. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We are in the same situation! We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. Copyright 1997-2023, Ripoff Report. I could go on and on. I have nevef regretted a decision so much as this one. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. This review was chosen algorithmically as the most valued customer feedback. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. Any lawsuit I would be interested. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. They should have been their a long ago. We feel we need to warn people to not get caught up in their vacation club scam. 3. We purchase an El Cids timeshare in Cozumel in 2004. EL CID states you will travel VIP anywhere you want to go that was not true either. We are being held hostage by el cid vacation club. Truly bottom of the barrel. Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. We told them within an hour that we wanted to cancel the contract. Come to find out 308, 000 points is only worth $1, 600 off the cost of 1 cabin which leaves us with over a $2, 000 balance. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints I need to exit the program. However, we were told that while we were free to cancel at anytime, we would lose our $5, 800 deposit. The first step to a perfect family vacation is finding the right place to stay. We had no idea how many points we would need to stay anywhere. El Cid Vacations Club - Beware of this rip off! A & T Real Estate Holdings. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. http://www.timesharescam.com/timeshare-scam-mexico/el-cid-resorts-timeshare-2. Picture to follow, Please refund my money since the contract can be alter by El Cid when ever they choice. Were you able to get out of this if so can you let me kow what steps you took? Wondering if a report is missing? They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Hello everyone, They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. We contacted the general manager to cancel he said no worries he will take it to the legal team and he sure they will make everyone happy that also was a lie. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. And now after reading all of this, I really want out now. For of all it was a high pressure sale. Copyright 1997-2023 Ripoff Report. Please help! I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. 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