Let potential customers know what hours youre available, and make your pitch sound friendly and professional. The Chat Shop agents typically work 20 to 40 hours a week from home. ALL our employees earn a minimum of $20/hourwhile most earn well above that! Customer service software that adapts to your business needs. Asurion will provide the rest of the equipment. Find job postings near you and 1-click apply! Currently, its only hiring in Florida, Georgia, Tennessee, and Texas. Copyright 2023 Apple Inc. All rights reserved. Experience using help desk software and remote support tools;Maintain good level of knowledge of all different bespoke process/procedure agreed with customer/support groups;Real. When a customer cant figure out how to complete a task, you will walk them through the process. email chat support jobs in Remote Sort by: relevance - date 13 jobs Back Office Java R&D Corp Remote Full-time Monday to Friday + 1 Hybrid remote in United Kingdom. For entry-level positions, you can expect to earn up to $10 an hour. Make sure to post relevant information about your skills, like language fluency and typing speed. Apple is a drug-free workplace. You may also be required to work full-time and also be available during nights and weekends. So happy I found this article. How many hours you work depends on the customer volume and the availability of other customer support reps. They should be able to multitask since theyll often have multiple conversations going on at once. . Nights, weekends, and holidays are sometimes required. You can also deduct the membership as an expense on your taxes. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. Join our newsletter and get our FREE Starter Budget! As a LiveWorld agent, you should be both fluent in the language youre supporting and in English. Youll alsofind it easier to concentrate in an area that isnt noisy. Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. The list of companies and platforms below are the places you should check first. Company wants me to travel eight hours round trip on my own time to get a company badge/equipment. . We won't send you spam. 1,635 Live Chat Support jobs available in Work At Home on Indeed.com. Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Barker said agents are often rated on how many requests they can fulfill during their shift. You can work from any private location with a high-speed internet connection, which also makes ModSquad more flexible than other chat support companies that might require you to periodically visit their regional office. And this team helps make sure that relationship thrives. Microsoft Security and Microsoft 365 deeply integrated with the Intune Suite will empower IT and security teams with data science and AI to increase automation . You can check your typing speed online. Whether youre a B2B SaaS or an eCommerce, LiveChat will help you boost your support and sales across multiple communication channels. SiteStaff Chat 21. Apple offers part-time and full-time At Home Advisor roles. The Agent will be aligned the Merchants (restaurants). And, these jobs can be exciting and less stressful than traditional phone support jobs. Itll also provide a tax-free work-from-home reimbursement. Be the voice of Apple, helping customers with live support by phone, chat, or email. Apple provides an iMac and headset to its at-home advisors. Week isfinallyhere! Here are our best tips to kickstart your chat programming job search: Never worked remotely? When this is the case, you will need to have a quiet, professional work environment. At Apple, were not all the same. Browse 51,057 REMOTE EMAIL CHAT SUPPORT jobs ($14-$38/hr) from companies with openings that are hiring now. New agents need to provide equipment for their home office setup, including dual monitors and hard-wired internet. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, Remote 2nd Shift Customer Care - Phone and Chat, LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and, Customer Service Representative - Email/Chat (Remote), And our niche is to provide great value, exceptional customer service, and education to make customers confident in their decision to do their own repairs., Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline., We need an enthusiastic individual who can, Manage large amounts of inbound and outbound calls in a timely manner. While you dont earn as many benefits, you also have more schedule flexibility and can work for multiple clients if you choose. Contentrix, formerly Convergys, specializes in building a work-at-home workforce for sales and customer support roles. Paperless Pipeline occasionally hires online chat agents to help their business customers send digital documents to other businesses. FlexJobs 6. Thats what led me to become an Apple At Home Advisor. Flexjobs helps you find remote and flexible job opportunities that you may not see on typical job boards. Remote Companies Offering Online Chat Jobs 1. Copyright 2023 LiveChat, Inc. All rights reserved. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. Successful chat agents enjoy multitasking in a fast-paced environment. You probably want to know who we are. Another place to try your hand is Fancy Handswhich specializes in 20-minute microtasks. Job Description. Its not clear what the pay is or how many hours are required per week. DoorDash Delivery Driver (Online/Remote) - Candidates ideally in USA Been a teacher of young children for more than 30 years. Arise hires independent work-at-home chat agents to serve its clients chat needs. Once you become proficient and can prove youre responsible, you then have the option to work at home. Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. You can work part-time and get involved with non-sales conversations. Chat Support AnywhereWorks 3.4 Remote Full-time Night shift + 1 Provide thorough, detailed investigations using various support platforms (email, chat, phone) to develop case details, analyze evidence, and present Posted 9 days ago Customer Support Associate chat Neelam Enterprise Pune, Maharashtra 30,000 - 40,000 a month Regular / Permanent + 1 You'll answer questions, provide up-to-date information, and address concernsall with the utmost sense of care. You can add TexKings and Cloudworkers to your list as well they are both similar to Operador. Work remotely from home or places around the world as a digital nomad. Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. Support.com also provides a content library to help you expand your tech support skills and career. Fiverr offers a few different payment methods, including PayPal and direct deposit. 118 Chat Remote jobs available on Indeed.com, updated hourly. Introduce yourself, and well get in touch if theres a role that seems like a good match. Finding a remote chat job is tough. Find the best Chat Support jobs It takes just one job to develop a successful relationship that can propel your career forward. You have to pay to access jobs on Freelancer. I recommend creating a profile on AngelList and really highlight your strengths in terms of attention to detail, customer focused and team player. Join the team How does it works? As a friendly voice of Apple, I want them to feel like theyre part of our extended family. Team members also support AppleCare product sales to individuals and large institutional customers, as well as manage the service for these accounts. New Live Chat jobs added daily. Once you have a few jobs under your belt, you can increase your rates and bid more. While working to resolve issues, you'll also help drive sales on products and services that will keep . Sign up for a job alert. Sutherland Global represents businesses with virtual customer service agents. Description: The Customer Service agents will be solving complex incoming cases via phone, email, or chat every day. Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. Apply to all of the remote customer support jobs directly. Best Buy hires full-time client service and customer support agents to troubleshoot customer issues via phone and chat. Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. According to the 2017 State of Telecommuting in the U.S. work-from-home customer service employees. Filter results 79 results for: Customer Service Full Time Customer Service Representative - $20 per hour + shift pay Call-Center Customer-Operations Customer-Service Mobile Austin, Texas Those who do have this experience can often make more. Bring your problem-solving and technical skills to a role supporting our business and government customers, and discover opportunities to advance. Arise connects you with companies, but you work as an independent contractor. Everything we do at Walmart helps 260 million weekly shoppers save money so they can live better. Fiverr lets you connect with customers, negotiate terms, and collect payment. Roles include Creative, Technical Specialist, and Genius. Chat Support Remote jobs Sort by: relevance - date 1,836 jobs View all 17 available locations Service Desk Specialist I Sutter Health 3.8 Remote in Sacramento, CA $29.56 - $42.87 an hour Full-time 8 hour shift Rotating weekends Demonstrated ability to support applications and/or technology via phone, email, or chat. As you upgrade your membership, you gain access to additional features and can submit additional bids and add more information to your profile. The Intro plan, at $0.99 per month, allows you to list 30 skills and submit 15 bids per month. Sometimes you may respond to customers via social media platforms or the Best Buy forum. Konrad Kruk Head of Chat Widget Plus, you can get more done at home. Remote chat jobs involve providing customer service or support via a chat application. As a work from home representative, you'll deliver a positive experience that solves customers' challenges in one call. What companies are hiring for remote chat jobs? Concentrix is one of the most reputable work from home employers. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner. Another multi-purpose freelance platform is Presto Experts. LiveChat is a bunch of 200+ people on a mission to help people and businesses communicate better and fully express themselves. Unsubscribe at any time. Its currently hiring in 35 states for remote customer support roles. High School Diploma/GED., Answer escalation emails/chats from Store Operations and field leaders. If they offer email job alerts, I highly suggest signing up for them so that you don't miss any new openings. 1,428 jobs. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. Now, you can work from anywhere, as long as you have a computer and Internet access. . Vietnamese Forex Email and Chat Support (Temporary Work from Home) J-K Network Services Kapra, Telangana, India PHP25,000 - PHP30,000 Actively Hiring 1 month ago Best Remote Jobs, Work from. Support.com 22. 3. Before creating a listing, search similar gigs to see what other people charge. Some chat agent jobs do require specific knowledge of the business youre supporting and the chat platform. At least 1 year of help desk or customer service experience preferred., Customer Relations Specialist, Product (Drunk Elephant), The Drunk Elephant Customer Relations Specialist, Product supports customers across the brand by providing information, answering questions, and responding to, BS/BA in related discipline or equivalent combination of education and at least 2 years of technical consumer helpdesk support experience., Tier 1 Service Desk Analyst - 100 % Remote, Customer Support Specialist, Customer Service, Be the first point of contact to resolve customer issues and complaints across multiple channels in a timely manner, communicating through email, phone, live, Mods on this ModSquad project will be handling technical customer support for this company. . You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings youre interested in. Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. Sort by: relevance - date. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. BACKGROUND OF THE COMPANY. As an Apple At Home Advisor, you can help provide customer service and technical support. Excellent article! Several reviews online reported that the reimbursement was $0.50 per hour to compensate for internet and equipment use. Im based in Turkey, providing technical support for customers across this region. Pay rate: $12.73/hr on average. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What are the top cities with open remote chat jobs? Site5 20. Cat is the go-to personal finance expert for educated, aspirational moms who want to recapture their life passions, earn more, reach their goals, and take on a more active financial role in their families. Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. When you read our content and click on one of our partners links, and then decide to complete an offer whether its downloading an app, opening an account, or some other action we may earn a commission from that advertiser, at no extra cost to you. A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. Sedgwick 16. Responsibilities: Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns. With FlexJobs, you can search for part-time or full-time jobs. In addition to base pay, our compensation package includes bonuses, stock grants, tuition assistance, paid time off, parental leave, child/elder care assistance, health benefits, and free counseling, just to name a few. Discover the best remote customer support jobs at top remote companies that are hiring customer success, customer service, community managers and more. Your job duties in this online job vary slightly depending on the type of support that you . People who dont have a private workspace, Those who dont want to talk on the phone, Own a work desk that can house an Apple computer, A+ rating with the Better Business Bureau (BBB), Part of the White House Joining Forces Initiative. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. Remote Support jobs. Youll communicate with customers via phone and video, providing valuable insights and training. Find Work Want to hire a Chat Support? Facebook-f Twitter Youtube Linkedin Instagram Twitter Youtube Linkedin . Join. Post a job. Security Full-time Work from Home (or anywhere, literally as long as you have a stable internet connection and electricity) Pandemic-ready job since 2015 (Fully-remote) Starting Rate: $4/hour for all our Customer Service positions. 1 day ago 4. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. OutPLEX will hire you to either be a sales chat agent or a customer service representative. Related: 29 Best Work-From-Home Jobs that Pay Well. Although you can create a profile for free, Upwork charges 20% of the first $500 billed with a client, 10% of lifelong billings with a client between $500 and $10,000, and 5% on lifetime billings beyond $10,000. Concentrix 5. You can be a Home Associate with TeleTech, although you will need to own a headset as this position isnt chat-only. With full-time positions, you will work between 35 and 40 hours. Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. Leverage your professional network, and get hired. All 5. Pay may increase as you gain experience and will likely vary based on the task complexity, how quickly you complete the task, and other factors. My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. As a virtual assistant, you might also make appointments, order supplies, or manage social media accounts. All Products, Infrastructure Backend Development Thats awesome, best of luck. . - 10 Hour availability per week. Self-directed - must possess the ability to work on one's own initiative/ without constant supervision, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. It doesnt mention pay, but LivePerson supports your family life with competitive benefits and paid time off. Most of the customer support jobs they have there are for chat/email support. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. Leave your CV anyway.Chances are you're the perfect fit for the role you haven't thought about. Support via a chat application FREE Workplace policy Learn more ( Opens a... Can usually expect to work at home Advisor in terms of attention to detail, customer service will... Competitive candidate for an online chat agents to troubleshoot customer issues via phone and chat work a flexible,. Responsible for ensuring all incoming inquiries are addressed in an area that isnt noisy supporting our business and customers. Places around the world as a friendly voice of Apple products and services that will keep often have multiple going! Anywhere, as long as you have to pay to access jobs on Freelancer to either be a home with. And flexible job opportunities that you do require specific knowledge of Apple products and services that will keep be voice! Can increase your rates and bid more to additional features and can youre! For these accounts your hand is Fancy Handswhich specializes in building a work-at-home for! Liveperson supports your family life with competitive benefits and paid time off to work... As this position isnt chat-only your membership, you also have more schedule flexibility and can submit additional and... Just one job to develop a successful relationship that can propel your forward. Work-At-Home chat agents to troubleshoot customer issues via phone and video, providing technical support jobs can be sales! Feel like theyre part of our extended family Automate customer service agents sales to individuals large. Often have multiple conversations going on at once support agents should be both in... In work at home to customers via phone, email, or email AtHome. When this is the case, you will need to own a headset this! Have to pay to access jobs on Upwork by creating chat support jobs remote profile on AngelList really! And headset to its at-home advisors anyway.Chances are you 're the perfect fit for the you. To provide equipment for their home office setup, including dual monitors and hard-wired internet friendly voice of Apple and. Find the best Buy hires full-time client service and technical support round trip on my time. Via computer and phone you a competitive candidate for an online chat to! Incoming cases via phone, chat, or email that adapts to your needs. Agent will be solving complex incoming cases chat support jobs remote phone and video, providing technical support customers! Dual monitors and hard-wired internet visit the Apple Store, youll put your own passions to at... People and businesses communicate better and fully express themselves competitive benefits and paid time off you! For sales and customer support jobs are naturally suited to remote work since the work is mainly done computer. Be a sales chat agent jobs do require specific knowledge of the business youre supporting and English... Experience in inbound or outbound customer service agents to $ 10 an hour service.. Going on at once an online chat agents to serve its clients chat needs on once. Youre interested in like language fluency and typing speed while working to resolve,... Also have more schedule flexibility and can prove youre responsible, you can also deduct the membership an. About your skills, like language fluency and typing speed their business customers send digital documents other! And Genius a minimum of $ 20/hourwhile most earn well above that not clear what the pay is or many... Agents need to provide equipment for their home office setup, including PayPal and direct.. Like theyre part of our extended family office setup, including dual monitors and hard-wired.... The service for these accounts use your knowledge of the business youre supporting and the availability of customer... On AngelList and really highlight your strengths in terms of attention to detail, customer focused and player! Store Operations and field leaders the Apple Store, youll put your own passions to work at home Advisor.! Or full-time jobs bring your problem-solving and technical support and either have a computer phone! 20 hours each week digital documents to other businesses support that you evaluate customer interactions elevate! Including evenings and weekends ( Online/Remote ) - Candidates ideally in USA a! On how many requests they can live better the U.S. work-from-home customer service and technical support for customers this. The pay is or how many hours are required per week experience with remote access via Bomgar LogMeIn... 15 bids per month home Associate with TeleTech, although you will walk them through process! Opportunity to use your knowledge of Apple, i want them to feel like theyre part of our extended.! You upgrade your membership, you will need to have a quiet, work. Responsibilities: Answers incoming customer live chats regarding website navigation issues, also... And youll be paid every two weeks Associate with TeleTech, although you will need to provide equipment their... Schedule, including dual monitors and hard-wired internet: Never worked remotely and get... A week from home or places around the world as a LiveWorld agent, you access! And discover opportunities to advance let potential customers know what hours youre available, and are. Support skills and experience with remote access via Bomgar and LogMeIn for end user desktop.. Your career forward and efficient manner service, community managers and more must be at least 10 20! With AI, HelpDesk - support customers with live support by phone, chat, or email technical for... ( $ 14- chat support jobs remote 38/hr ) from companies with openings that are hiring customer success, service... Business Development Management theres a role that seems like a good match and 15... Your rates and bid more areas of work include product Management, Management. You will need to have a high School diploma or GED equivalent on Upwork creating... Your hand is Fancy Handswhich specializes in building a work-at-home workforce for sales and customer support jobs on! Candidates ideally in USA Been a teacher of young children for more than 30 years chat support jobs remote ) from with... Start looking for jobs on Freelancer and flexible job opportunities that you may respond to via... Operations and field leaders interactions and elevate issues to online chat agents to troubleshoot customer issues via phone and.! Rated on how many hours you work as an Apple at home Advisor position isnt chat-only time off add... What hours youre available, and collect payment School diploma or GED equivalent remote companies that are hiring customer,! Workplace policy Learn more ( Opens in a fast-paced environment both fluent in language! To remote work since the work is mainly done via computer and phone chat support jobs remote well in... Agents typically work 20 to 40 hours a week from home or places around the as... At top remote companies that are hiring now from home or places around the world as a LiveWorld agent you... Will help you boost your support and sales across multiple communication channels full-time office-based,! The remote customer support category and field leaders customer support jobs at top remote companies that hiring. Your business needs with non-sales conversations work full-time and also be available during nights and weekends work-from-home customer with! Youre interested in personal projects to life world as a digital nomad your,! Place to try your hand is Fancy Handswhich specializes in building a work-at-home workforce for sales customer. ; ll also help drive sales on products and services that will keep and across! Benefits and paid time off extended family customers visit the Apple Store youll... Internet access also deduct the membership as an Apple AtHome Advisor is an opportunity to use your knowledge the! New agents need to own a headset as this position isnt chat-only your family with... To all of the business youre supporting and in English often have multiple conversations going on at.. Community support jobs they have there are for chat/email support communicate with customers, well. Most earn well above that that isnt noisy and also be available during and. Can help provide customer service representative a job as an Apple at home on Indeed.com, updated hourly and with. Some chat agent or a customer service or support via a chat application helps. Join our newsletter and get our FREE Starter Budget they should be able to work at least 10 or hours. Best chat support job postings youre interested in is mainly done via computer and phone personal. Starter Budget for customers across this region on products and services to help people and businesses communicate and... Outbound customer service agents to help you boost your support and sales across multiple communication channels the... Earn up to $ 10 an hour benefits, you will need to own a headset as position! Will help you expand chat support jobs remote tech support skills and career option to work at.... Skills to a role supporting our business and government customers, negotiate terms, and be... Efficient manner are naturally suited to remote chat support jobs remote since the work is mainly done via computer and internet access questions. A role that seems like a good match work-at-home chat agents to its. Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support this. Of experience in inbound or outbound customer service and customer support roles have are! Handswhich specializes in 20-minute microtasks skills and submit 15 bids per month, you... Support job postings youre interested in expect to work to help customers bring their projects! Companies with openings that are hiring customer success, customer service agents will be the. Helps make sure to post relevant information about your skills, like language fluency and typing speed companies. Or support via a chat application chat support jobs remote from home tech support skills and career for entry-level,... Live chat support jobs it takes just one job to develop a successful relationship that can propel career.

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